3.1 Honesty, Integrity & Fairness

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The type of information The Consortium Qld collects is largely dependent upon whose information we are collecting and why we are collecting it. In general terms The Consortium Qld may collect:

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• Personal information including names, addresses and other contact details; date of birth, emergency contact details, financial information, photographic images and time/attendance records.

• Health information including incident reports, medical records, disabilities, immunisation details, individual health care plans, counselling reports, nutrition and dietary requirements.

• Consumer information including dates and times of visits, amount spent, booking dates and times, and group booking details.

 

3.2 How is personal information collected?

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The Consortium Qld will generally collect personal information held about an individual by way of forms filled out (either paper or online) by staff members, customers and contractors, or via phone calls, face-to-face meetings, interviews and telephone calls.

 

In some circumstances, The Consortium Qld may be provided with personal information about an individual from a third party; for example, a report provided by a medical professional or a reference from a previous employer.

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3.3 How will the personal information be used?

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We only use personal information that is reasonably necessary for one or more of our functions or activities (the primary purpose) or for a related secondary purpose that would reasonably be expected by you, or to which consent has been granted. The primary uses of personal information include but are not limited to:

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• providing hospitality services;

• keeping customers informed about matters relating to products and bookings, through correspondence, newsletters and magazines;

• day-to-day administration;

• financial administration including insurance purposes;

• marketing, promotional and fundraising activities; and

• satisfying The Consortium Qld's legal and compliance obligations and allowing The Consortium Qld to discharge its duty of care.

 

3.4 Job applicants, staff members, volunteers and contractors

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In relation to personal information of job applicants, staff members, volunteers and contractors, The Consortium Qld's primary purpose of collection is to assess and (if successful) to engage the applicant, staff member or contractor as the case may be. The purposes for which The Consortium Qld uses personal information of job applicants, staff members, volunteers and contractors include:

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• in administering the individual's employment or contract, as the case may be;

• for insurance purposes;

• satisfying The Consortium Qld's legal, compliance and due diligence obligations.

 

3.5 Marketing and Fundraising

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The Consortium Qld treats marketing and fundraising for the future growth and development of The Consortium Qld as important ways of ensuring that The Consortium Qld continues to provide a quality dining and social experience which both customers and staff enjoy.

 

Simple opt out mechanisms will be provided to ensure individuals can cease receiving materials at any time. Publications, for example newsletters, which include personal information, may be used for marketing purposes.